 Gray directs all resources toward making our customers' jobs easier with a reliable, innovative product. That's what we've done in the past and will do in the future.
Never interested in "me too" products, we supply our customers with products developed through superior
innovation while also giving the best service before, during and after the sale. Our future includes continuing
to manufacture products of consistent and dependable quality. Our future promises a continued strength of
our presence in the trucking industry. We know and understand our business as no other company can.
We continue to make all Gray products in the USA.
All US manufacturers face pricing pressures from globally sourced products. We have chosen to stick with
our expertise of new product development, innovation and service. We
are committed to keeping our manufacturing, service and jobs in the United
States. We just won't risk losing control of delivering on our promise of high
standards of quality and service for our customers. That's a promise.
Customer relationships are our top priority.
The customer relationship drives us to develop the best and most innovative
product possible. But is also motivates us to find new ways to help
our customers. Each and every person at Gray understands our special
relationship with our customers. We keep replacement parts onsite so that
we can get them to customers in a timely manner. Anything Gray can do
to keep a customers' business up and running, Gray does.
Buy Factory Direct from Gray.
We don't put our product in other people's hands. We know our customers
better than anyone else; so along with designing and manufacturing the product, we also sell it direct to
the person who uses it. It's just another opportunity to talk with our customers and they are better
served. They can simply call us direct or order on-line.
I became CEO of Gray Manufacturing Company, Inc. in January 2003.
But you can say I've been with Gray my entire life. I grew up in
this company. As a kid, when my father ran the company, I worked
summer jobs in shipping and manufacturing. I've known some of the
people since I was in grade school. I know they are up to any challenges
of the modern marketplace. With a team-based approach to the principles
of lean manufacturing, we constantly work to make our processes
more efficient and innovative. Our employees also understand what
our customers mean to us. Our customers talk to us and we listen
- all of us, so we know what they want. These customer conversations
made Gray what it is today. Our relationship with our customers
sets us apart and we won't forget it.
That's our strength and our future.
Pete Gray
CEO
Gray Manufacturing Company, Inc.
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